Privacy Policy
Last Updated: August 16, 2025
Introduction
This Privacy Policy describes how G-INITIATONS ESERVICES PRIVATE LIMITED collects, uses, and discloses information when you use Arogya AI. By using the Service, you legally bind yourself to the collection and use of information in accordance with this Privacy Policy.
Definitions
- Account means a unique account created for you to access our Service.
- Application means the software program named Arogya AI.
- Company means G-INITIATONS ESERVICES PRIVATE LIMITED.
- Country refers to India.
- Device means any device that can access the Service.
- Personal Data means information that relates to an identified or identifiable individual.
- Service refers to the Arogya AI application.
Information We Collect
When you create a user profile, Arogya AI may collect information provided by you, such as first name, last name, phone number, email address, wellness goals, profile details, and app preferences.
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.
Information Collected While Using the Application
With your prior permission, the app may access certain device features required for app functions.
- Contacts may be used only for optional features that require contact information.
- Camera and photo library access may be used for profile pictures or image-sharing features.
Google Sign-In Data
If you sign in using Google, we may receive basic profile information such as your name, email address, and profile photo, depending on your Google account permissions.
Wellness Profile Data
User-provided wellness goals, basic profile details, and preferences may be used to personalize general lifestyle and wellness suggestions. Arogya AI is unequivocally not a diagnosis or treatment app.
Chat Data
Messages sent to Arogya AI may be processed to generate responses, improve safety, and maintain service quality.
How We Use Information
The Company may use Personal Data to provide and maintain the Service, manage your Account, contact you regarding updates, improve app safety, personalize general wellness guidance, and provide news or offers where permitted.
Data Security
The security of your Personal Data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your Personal Data, but we strictly cannot guarantee absolute security and disclaim liability for any unauthorized data breaches.
Data Retention
We retain information as needed to provide the Service, comply with legal obligations, resolve disputes, and maintain security.
User Rights
Users may request access, correction, or deletion of their data where applicable. Account deletion can be requested from the app settings or by email.
Children’s Privacy
Arogya AI is intended for individuals who are at least 18 years of age. Users under 18 but at least 13 should use the Service only with permission and supervision of a parent or legal guardian. We do not knowingly collect personal data from children under 13 or the relevant age in your jurisdiction.
Third-Party Services
The app may use third-party services for authentication, analytics, AI processing, notifications, and app store payments. We are not responsible for the privacy practices or content of these third parties.
Jurisdiction and Dispute Resolution
All disputes, claims, or legal proceedings arising from or relating to this privacy policy shall be handled exclusively in the legal courts of Gopalganj, Bihar, India, where the company is registered.
Contact Us
If you have any questions about this Privacy Policy, contact us at support@ginit.in.